The Top 5 Features Every Pet Store Should Offer Online

1. Easy-to-Use E-Commerce Platform

Allow customers to browse and purchase products seamlessly. Integrations with your POS ensure real-time inventory updates—no oversells, no disappointed pet parents.

2. Mobile-Friendly Design

Over 60% of shoppers browse on mobile devices. A responsive site template guarantees that pet owners can order food, toys, and meds from their phones—anytime, anywhere.

3. Online Appointment Booking for Grooming

Embed a booking calendar directly on your site. Let customers schedule mobile grooming or in-store services without calls or emails. Automated reminders reduce no-shows and boost revenue.

4. Subscription & Auto-Reorder Options

Offer “subscribe & save” for essentials like food, litter, and medications. Recurring orders drive predictable revenue, improve customer loyalty, and simplify pet care for busy owners.

5. Local Store Locator & Click-&-Collect

Help customers find your nearest location. Enable click-&-collect so they can order online and pick up in-store—combining convenience with foot traffic that spurs add-on sales.

See how Franpos brings these online store features to life on our Pet Store POS page, or book a demo to see it in action.

Comparing platforms before you commit is worth the time. See how Franpos stacks up against PetStack, another retail-focused pet store platform, to find the best fit for your business.