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Christmas is Coming Sooner Than You Think–Are You Ready?

As September slowly wanes away summer and we head into the autumn months, it’s important to start getting a head start on Christmas planning! Now you may be thinking, “Christmas already? There are two other holidays first!” You’re not wrong–and for many stores, Halloween and Thanksgiving/Black Friday are incredibly important. But what’s also worth remembering […]

Typical Inventory Issues–And How to Deal with Them

Managing inventory is one of the least-sexy but most important tasks any business owner needs to deal with. Without proper inventory management, mid-day sellouts of products can happen in a flash. Sound like an okay thing? Think again! Selling out of a product feels good at the moment, but every minute after a sellout and […]

Customer Relations 101: Delivery Services

Now that we’ve covered eCommerce earlier this week, let’s take a look at Delivery Services. If you aren’t already familiar with our Customer Relations 101 blog posts, in each, we take a moment to break down each aspect of customer relations, what you need to know, and how you can improve your customer relations to […]

Customer Relations 101: eCommerce

This week, we’ll be continuing our customer relations series with a detailed exploration of two of the most important aspects of your customer relations—eCommerce and Delivery. We’ll get to delivery a little bit later this week, but for now, we need to talk about the all-important Internet Age, and how it impacts your business. We’re […]

Why Your Business Needs Point of Sale Customer Service that Just Works

It’s a dream of any business owner to “set and forget” their point of sale system and never worry about it again. And we don’t blame them for wanting that. Point of sale systems are not typically thought of as the most critical aspect of business management. However, what many business owners forget is that […]