Franpos Voice and Phone AI

A business phone that listens.

Your store number, your customers' names, every call and voicemail, and an AI recap of what each caller wanted, all inside the place you already run the business. No second app, no second login, no second bill to chase.

Calls matched to customer namesVoicemail as textAn AI recap with action items
The Phone dashboard: calls, answered, missed, outbound and voicemails for today

Know who is calling, before you answer

Calls are matched to your customer by their number, so your call log shows names, not just numbers.

Calls and voicemail

Every call. Every voicemail. In one place.

The Phone page works like a desk phone in the app, built into the system that already holds your customers.

  • A call log with customer names, voicemail with a text transcript, and calling customers from your store number
  • Missed calls are in the log too, with the time and how long, and you can call back from the list
  • Voicemail arrives as text, so you can read it in seconds
  • Customers see your store number when you call, and your personal phone stays private
The Phone dashboard: calls, answered, missed, outbound and voicemails for today

A real Franpos screen, from a demo store with sample data.

Control

You decide who gets through

Keep the line useful.

  • Block the numbers you do not want to hear from
  • Callbacks lists everyone still waiting for a call back
  • Your own greetings and business hours on the Advanced plan
  • Transfer a call to any phone number on the Advanced plan

An AI that takes notes for you

On the plans that include it, the phone does more than ring.

Phone AI

Never lose a caller you could not answer

Phone AI recaps every call and voicemail, with action items, and works with AI replies.

  • Each customer's conversation history shows call recordings, transcripts and an AI recap of what they wanted
  • Text callers you miss a link to book online, and let AI answer their replies
  • It never texts blocked numbers or anyone who replied STOP
  • AI replies to every customer text and website chat is part of the Phone AI plan
Advanced

Act on every call faster

Know how your phone is really doing.

  • Agent status shows who is available or on a call
  • Reports show busiest hours, answer rate and who took the calls
  • Listen to voicemail right in Franpos, and transfer a call to any phone number
03 · Three plans, one phone

Start simple. Add the intelligence when you are ready.

Ask us for the plan that fits your store; we quote per location.

Simple

A clear record of every call and message: call log with customer names, callbacks, voicemail with a text transcript, blocked numbers and calling customers from your store number.

Advanced

Everything in Simple, plus conversation history with recordings and AI recaps, agent status, reports, your own greetings and hours, voicemail you can play, and transfers.

Phone AI

Everything in Advanced, plus texts to the callers you miss with a link to book, and AI replies to every customer text and website chat.

Business phone for your store, answered

What is Franpos Voice?
Franpos Voice is the business phone built into Franpos: your store number, a call log with customer names, voicemail and calling, on the same page you already run the business from.
Do I need a separate phone system or app?
No. Your calls, customers and messages are in Franpos, with no second app, login or phone system to set up, on one bill.
What does Phone AI do with a missed call?
On the Phone AI plan, callers you miss get a text with a link to book online, and AI replies answers when they write back. It never texts blocked numbers or anyone who replied STOP.
Can I see what a caller wanted without listening?
Yes. Voicemail arrives as text, and on Advanced and Phone AI an AI recap of what the customer wanted sits in their conversation history.
Which plan do I need?
Simple covers the call log, callbacks and voicemail with a transcript. Advanced adds recaps, reports and your own greetings and hours. Phone AI adds missed-call texts and AI replies. Book a demo and we will match it to your store.
What does it cost?
Every business is different, so we quote per location. Book a demo and we will walk you through it.

Every call, a conversation you remember.

Book a demo and hear what your store sounds like.

Trusted by thousands of businesses, including

Woof Gang BakeryTraegerRunzaMenchie'sEarthWise PetMud BayPet PlanetDog KrazyPro Image SportsPet WantsBest West Pet FoodsBrothers Country SupplySam's Cats & DogsMagoo's Pet OutletWoof MeowDogPerfectPACGatewayShubhSumUpWoof Gang BakeryTraegerRunzaMenchie'sEarthWise PetMud BayPet PlanetDog KrazyPro Image SportsPet WantsBest West Pet FoodsBrothers Country SupplySam's Cats & DogsMagoo's Pet OutletWoof MeowDogPerfectPACGatewayShubhSumUp