Team: employees, users and permissions

Everyone sees exactly what they should. Nothing more.

One staff directory for every location. Add a person in a few steps, give them a named set of permissions, a PIN for the time clock and the services they perform, and know that the owner's reports stay the owner's.

Book a demo See the time clock

Named Access permissionsA PIN for every personDelete keeps the history, Revive brings them back

Your team, one directory

Open Employees and everyone is there, with search, filters and batch actions.

Add an employee

A new hire in a few steps

Add employee opens a step-by-step panel.

Main info: name, contact details, Role, Title/position, Access permission and Assigned locations
Later steps for Departments and pay rate, Schedule and Commission, shown only when you have access to them
Skip a step you have not changed and finish it from the profile later
Spread people across your locations and choose which ones each person is assigned to
Make extra fields required in General settings, Form customization, on the Employee tab

Roles and titles

Where they show up is not what they can do

A Role places a person. An Access permission decides what they may do. Keeping them apart keeps you safe.

Roles: Service provider (show in calendar), Service salesperson or Product salesperson (show in register), Delivery driver
Tick more than one role when someone does more than one job
Title/position is a job label such as Manager or Groomer, added once under Position/titles
A groomer who is missing from the booking calendar is fixed by a Role, a missing page is fixed by a permission

Commission

Services and commission, per person

Choose which services each employee performs, and what they earn.

Under Services/commissions, enable the services each employee performs
Set Service time, Process time, Finish time, a Price, a Member price and a Commission, as an amount or a percentage
Product commission sets rates for several employees at once, by Products or by Categories

Permissions that read like plain English

An Access permission is a named set of things a person may do, such as take payments or view reports.

Access permissions

Build a set once. Give it to everyone who fits.

Create them under Settings, Employee, Access permissions: add one, name it and tick the rules.

View permissions on a profile previews exactly what a set allows
Copy access permission starts a new set from an existing one
Replicate and Multi-location Update push a permission or your edits out to other locations
If someone cannot see a page or a button, give them a permission that includes it
Add employee, Delete and Revive each need their own permission

PINs and passwords

A PIN for the keypad, a password for the sign-in

Set both on the employee's profile.

A Pin code of up to six digits is what the person types on the Time clock keypad
Generate a new PIN creates one, and a forgotten PIN is fixed by a manager in seconds
Passwords need at least 8 characters with an uppercase letter, a lowercase letter and a digit
Two-factor authentication is shown on the profile and turned on by the employee from their own device
Stores with advanced scheduling can allow clock-in from anywhere for staff who work away from the store

Leaving and returning

Delete without losing a single record

Franpos warns you that the person stops being able to sign in, and tells you that you can bring them back.

Delete takes someone off the active list and their history stays
Revive from the Deleted filter brings them back later
The only company administrator and your own account cannot be deleted
A shared employee from another company is read-only, with a clear Shared tag
Display order controls how staff are listed when someone picks from them

03 · First day

From offer accepted to ready to work

Add employee

Fill in Main info, choose the Role and Access permission, and pick their locations.

Set a PIN

Generate a new PIN on their profile so they can punch in on the Time clock.

Choose their services

For service providers and salespeople, set the services they perform and their commission.

Put them on the schedule

Add their shifts and publish the week.

04 · The rest of the platform

Permissions travel everywhere

Time clock

Anyone with time clock access can punch. Seeing everyone's punches or approving them needs more.

Multi-location

Assign people to the locations they work and copy permissions across stores.

Reports

Who can open a report is a permission, so each person sees what you decide.

Questions about employees and permissions

What is the difference between a role and an access permission?

The Role says where a person shows up, for example in the booking calendar or the register. It grants no access. The Access permission decides what the person can do.

How do PINs work?

Each person has a Pin code of up to six digits, set on their profile. They type it on the Time clock keypad. A manager can generate a new one if it is forgotten.

Can I copy a permission to another location?

Yes. Copy access permission starts a new set from an existing one, Replicate pushes the same permission to other locations, and Multi-location Update applies your edits to them.

What happens when I delete an employee?

They can no longer sign in, their history stays, and you can bring them back with Revive from the Deleted filter.

Does it work on a phone?

The Employees page has a phone layout, though it works best on a computer or tablet.

What does it cost?

Every business is different, so we quote per location. Book a demo and we will walk you through it.

Give every person the right keys.

Book a demo and we will set up your first access permissions together.

Book a demo Multi-location management