Recurring revenue, rebuilt around AI

Turn customers into members. Revenue that renews itself.

Imagine a monthly club, a grooming plan or a repeat order that charges on schedule, retries a declined card on its own and tells you exactly who needs a call. Franpos is membership and subscription software built into your point of sale, so a member's plan is on the ticket the moment they walk up.

Book a demo See gift cards and loyalty

Memberships and subscriptions side by sideAutomatic retries on declined cardsA member's plan shows on the register ticket

5,000+businesses on Franpos

4industries, one platform

100+reports & dashboards

Two ways to earn on repeat, one place to run them, and an assistant that never forgets a renewal.

A plan for every kind of regular

Memberships are plans a customer joins. Subscriptions are products that come around again. Sell either one, or both.

Memberships

Clubs, plans and perks that sell themselves

Build a plan once: what it costs at each store, how often it bills, and what members get.

Set Charge every, the term, and Auto-renew when the term ends
Member benefits can be discounts, a prepaid package, a Balance added each renewal, Reward points each renewal or a Waiver to sign
Charge the whole term up front, and let an unused balance roll over
Turn on Sell it online to offer the plan on your online store
Choose who holds a plan: the owner, each pet, or either when selling

Subscriptions

Repeat orders on autopilot

A subscription is one product, picked up, shipped or delivered again and again.

Pick How often and the Fulfilment: pickup, shipping or local delivery
Each order charges the current catalog price minus any subscribe-and-save discount
Upcoming orders lists what goes out next, with Print pick list and Packing slips
Skip next order, Pause, Resume or Renew now from the subscriber's panel
A Short on stock warning appears when the next 7 days of orders need more than you hold

Billing that chases itself

The awkward part of recurring revenue is the card that fails on a Tuesday. Franpos handles it before you notice.

Failed payments

A declined card? It already tried again

Franpos retries on a schedule, keeps the member's benefits while it does, and shows you who needs help.

A failed membership charge is retried after 1, 3 and 7 days by default, then the membership is suspended
Needs attention tiles: Past due, Paused or suspended, No card on file, Card expiring, Charge being checked and Ending soon
The brand sets the retry days, and a store can follow them with Same as the brand
Notification center emails the people you choose when a renewal or a payment fails

Member panel

Every member, one panel

Open a member and everything you can do is a button, shaped by their status.

Change price, Change next charge date, Pause, Resume now, Retry now, Charge now or Renew now
Cancel at the end of the paid period or now, and withdraw a scheduled cancel with Keep membership
Cancel and start new on a different plan, choosing what happens to the old balance
Update members' price applies a new plan price to existing members from their next renewal or a date you pick
View all uses lists every package redemption and balance payment by store

03 · Everywhere your customer is

The plan follows them to the counter

Memberships are not a spreadsheet in the back. They show up where the work happens.

On the register ticket

Attach a customer and their memberships list under their name with a status such as Active, Cancelling or Failed. Tap one to open the member.

On the customer profile

Memberships and Subscriptions tabs keep each customer's full history, cancelled plans included.

Across your stores

Corporate sees every store and a store sees its own members. Head office can allow Store moves between stores.

For pets and their people

Let a plan cover all of an owner's pets, or give every pet its own plan.

Membership and subscription software, answered

What is the difference between a membership and a subscription?

A membership is a plan a customer joins, like a monthly club with a fee, a term and benefits. A subscription is one product that is picked up, shipped or delivered again and again, charged at the current catalog price minus any subscribe-and-save discount.

What happens when a member's card is declined?

Franpos retries automatically, after 1, 3 and 7 days by default, and the member keeps their benefits while it retries. If every retry fails the membership is suspended. A failed subscription payment is retried and then the subscription pauses.

Can one customer have a membership and a subscription?

Yes. They are separate, each with its own list, charge dates and failed-payment rules, and the customer's profile has a tab for each.

Can a pet hold a membership?

Yes. In Membership settings, Who holds a membership lets you choose the owner (the plan covers all their pets), each pet (every pet holds its own plan) or either when selling.

If I change a plan's price, do current members pay more?

Not automatically. Editing a plan's price changes new sales only. Use Update members' price to apply it to existing members at their next renewal or from a date you choose, or change one member's price on their own panel.

Does the customer need a card on file?

Yes. Both memberships and subscriptions charge the card the customer has on file, and a card used for a recurring payment is always saved so it can be charged again. A customer with no card cannot be started on a membership.

What does it cost?

Every business is different, so we quote per location. Book a demo and we will walk you through it.

Regulars, made official.

Book a demo and watch a plan, a renewal and a retry run themselves.