Repeat business, rebuilt around AI

Book it once. Keep them coming back.

The best customers rebook, so Franpos makes rebooking the easiest thing in the building. Repeat a visit every few days or weeks, rebuild last time's appointment from a single chip, and bill a regular on a schedule. Recurring appointment software for groomers and pet care that works the calendar for you.

Book a demo See online booking

Repeat a mobile grooming visit every few days or weeksSame as last time chips on the booking formRebook a boarding stay onto new dates

5,000+businesses on Franpos

4industries, one platform

100+reports & dashboards

A calendar that remembers what every customer did last time, with an assistant that never forgets to rebook.

Repeat visits, set once

Tell Franpos how often a customer comes, and the visits follow.

Repeat

Every few weeks, without lifting a finger

On a new mobile grooming visit, Repeat turns one booking into a standing schedule.

Choose Days, or every 1, 2, 3 or more weeks, up to 10
For days, enter Every how many days
Set Until with Pick an end date so the repeats stop
The whole visit repeats together, with every pet on it
Repeat is offered when you create a visit, not when you edit one

Same as last time

Last visit, rebuilt in a tap

Pick a customer and a pet, and chips under the pet offer a past visit to copy.

Tap a SAME AS LAST TIME chip to fill in the service and add-ons from a past visit
The provider on the row stays who it is, and the line under the chips says so
NEXT OPENINGS shows the next three open times for that provider; tap one to set the date and time
An amber warning flags a time outside hours, during lunch, already booked or in the past, and you can still save
Auto-set time from previous can start a new appointment at the real length of the last one, rounded to 5 minutes

Stays

Rebook a stay onto new dates

Boarding and daycare rebook the same way.

Rebook copies the customer, service, room, price and add-ons from a past stay onto new dates
Reuse brings over earlier notes, feeding, medical or exercise schedules
Same as last time chips on the Boarding form fill in service, add-ons, nights and room
A room that is taken is left empty, so the stay can go on the waitlist

Customers who rebook themselves

The cheapest rebooking is the one nobody at your desk has to do.

Online

Do it again, in one tap

Signed-in customers see their last booking and their usual one waiting for them.

Do it again suggestions appear in your website chat and in the booking widget
The suggestions are the customer's last booking or order, and their usual one
A cancelled time can be offered to your waitlist, and the first person to tap Take this time gets it
An appointment booked by AI replies texts the customer a link to sign the waiver and pay the deposit

Deposits

No-shows, discouraged

Take a deposit at booking and decide later whether to refund it or keep it.

Switch on Take deposit and the card is charged as the booking is saved
If a customer cancels, you choose to refund the deposit or charge it as a no-show fee
Overview shows Deposits taken and Deposits outstanding
Online, only a first-time customer pays the deposit

Regulars who pay on schedule

For the customer who comes every month, a plan beats a reminder.

Plans

A monthly groom is a membership

Sell a plan once and Franpos bills it on its schedule, retries a declined card and shows you who is past due.

A plan can add a Balance each renewal or Reward points each renewal
Attach a prepaid package and let unused items roll over
A failed charge is retried after 1, 3 and 7 days by default before the plan is suspended
A member's plan shows on the register ticket the moment you attach them

Recurring appointments, answered

Can I make an appointment repeat?

Yes for mobile grooming visits: the new visit form has a Repeat field with Days or every 1, 2, 3 or more weeks, up to 10, and an Until date. The whole visit repeats with every pet on it.

Can I rebook a customer's last visit quickly?

Yes. After you pick a customer and pet on the booking form, Same as last time chips fill in the service and add-ons, and Next openings offers the next three open times for the provider.

Can I rebook a boarding stay?

Yes. Rebook copies the customer, service, room, price and add-ons from a past stay onto new dates.

Can customers rebook themselves online?

Yes. Signed-in customers see Do it again suggestions in the booking widget and the website chat.

What if a repeat customer cancels?

Cancelled times can be offered to your waitlist by text or email, and the first person to tap Take this time gets it. If they paid a deposit, you choose to refund it or charge a no-show fee.

Can I bill a regular on a schedule?

Yes. Memberships charge on a schedule with automatic retries, and subscriptions repeat a product order.

What does it cost?

Every business is different, so we quote per location. Book a demo and we will walk you through it.

Make the next visit the easy part.

Book a demo and rebook a customer's last visit in a single tap.

Book a demo See memberships